Agenda Day 1

Below is an outline agenda. Further details on the 2018 Learning Session will be available shortly.

TimeTopicRoom
09:00Registration OpensHall 1
09:30 - 09:35Welcome & Opening SessionHall 2
10:40 - 10:55COFFEE BREAK, STORYBOARDS AND TRANSITION TO BREAKOUTSHall 1
11:00 - 12:00Introduction to the Model for Improvement
If you are new to improvement methodology this is the breakout for you. We will focus on The Model for Improvement as an implementation tool aligned to the 3-step improvement framework for Scotland’s Public Services. This breakout will provide an introductory overview of the model and how it supports self evaluation and planning for improvment. We will describe how the three key questions in the model can help design the quality improvement work and how, through testing changes using Plan Do Study Act, you can ensure implementation of what works. You will participate in discussions and have space to explore how this could work in your context.
Building Capacity and Capability for Quality Improvement
If you are thinking about how to build improvement capability this breakout will help you consider a number of opportunities. The collborative supports a variety of approaches available through NHS Education for Scotland programmes and our CYPIC developed programmes. Whether it be developing individuals; Scottish Improvement Leader (ScIL) or Scottish Coachilng and Leading Improvement Programme (SCLIP), or developing teams with a shared improvement focus; Quality Improvement Practicums, these opportunities are offered nationally, locally and even virtually. This breakout will give you an opportunity to explore options and reflect on development needs in your own context. You will hear directly from people who have benefitted from local and national support from CYPIC National team to build capacity and capability for improvement.
Making the Most of Your Data - Analysis and Display
If you are interested in learning more about the visual display and analysis of your data this breakout will be helpful to you. You may be collecting data over time to support your improvement work, and we will help you to explore how to analyse and use data effectively and consider different charts and visual tools to maximise how you present and describe your improvement work. Practical examples sharing examples from real work and the use of data dashboards will help you to improve the analysis and display of your work and effectively demonstrate your improvement story.
Story Board Spotlight
Sharing improvement work from across Scotland to improve the lives of children and young people is an integral part of learning sessions. New to this year’s breakout sessions is the ‘Storyboard Stage’. These sessions will allow attendees to hear from teams and individuals sharing examples of their quality improvement work on display at the event. Presenters will deliver short presentations on their storyboard and participants will be invited to interact, ask questions and share their own experiences. Each spotlight sessions will be on a specific theme and providing opportunities to network and share learning from across Scotland.
Introduction to Coaching Conversations (Beginner Level)
If your work involves supporting and encouraging individuals or teams working on improvement projects this breakout will help you think about how to maximise your contribution. The session will focus on how to have an effective coaching conversation to support, identify and deliver on improvement priorities. Illustrated with real examples, we will look at coaching proficiency, so that you can begin to develop knowledge in asking the right questions, listening deeply, assessing learning, and knowing when and how to give directed guidance.
Building a Resilient Work force

Personal and workforce wellbeing is important to us all and an important considertion for our public services and organisations who support children, families and communities. It is often said that if the workforce has good wellbeing, we are better placed to serve our children and families well. If you are thinking about approaches to help yourself and others in your work and want to explore ideas with colleagues, this breakout will be of interest to you. In this session we will illustrate an example of how one setting has developed an approach to support staff wellbeing and you will be given the opportunity to share ideas and discuss a variety of techniques.
Collaborating with Communities
If you want to improve local ownership and sustainability of improvement work that supports communites, then this breakout will be of interest to you. We will explore how co-production and community involvement adds value to your improvement work, and considers when to engage people in your improvement journey, how to achieve this so that it’s not tokenistic, and gives the project the best chance of sustained impact over time. This will be illustrated with real and practice examples, with an opportunity for you to consider how this can be applied in your setting.
Universal Health Visiting Pathway UPQIC: a practicum approach
If you want to learn how a team based learning approach is supporting Health Visitors from across Scotland to deliver policy into practice using quality improvement, this breakout is for you. Sharing progress from the Universal Pathway Quality Improvement Collaborative (UPQIC), you will hear from Health Visitors who are collaboratively engaged in work and hear about how they have been using improvement methods to improve their practice. They will describe their learning experinces form being involved in this national programme and share key insights from their improvement work so far.
12:00 - 13:00Lunch & Storyboards
Hall 1
13:00 - 14:30Plenary SessionHall 2
14:30 - 14:50COFFEE BREAK AND TRANSITION TO BREAKOUTSHall 1
14:50 - 15:50Quality Improvement Breakout Sessions
Think Big, Start Small- Planning for Scale
Are you planning or currently undertaking an improvement project? This breakout will help you to explore the importance of planning so that your improvement can reach its full potential and impact on all who could benefit. You will gain an understanding of principles to support planning and delivery that supports achievement of results at scale from the outset, considering to what extent could the project could reach across your organisation. We will also talk about spread, i.e., creating positive changes that can be implemented in different parts of the system. The breakout will use case studies from across the country to examine these concepts and provide you with some insights on how to develop your improvement work.
Introduction to Measures for Improvement
If you are interested in tracking the progress and understanding the impact of your improvement work this breakout is for you. We will look at why measurement is essential for quality improvement and will provide an introductory guide to different types of measures; process, outcome and balancing, and explore how a suite of qualitative and quantitative measures can be applied to support an effective improvement project. The session will share case studies from a variety of settings across the country to support you in the development of useful measures for your own work.
Story Board Spotlight
Sharing improvement work from across Scotland to improve the lives of children and young people is an integral part of learning sessions. New to this year’s breakout sessions is the ‘Storyboard Stage’. These sessions will allow attendees to hear from teams and individuals sharing examples of their quality improvement work on display at the event. Presenters will deliver short presentations on their storyboard and participants will be invited to interact, ask questions and share their own experiences. Each spotlight sessions will be on a specific theme and providing opportunities to network and share learning from across Scotland.
Introduction to Coaching Conversations (Beginner Level)
If your work involves supporting and encouraging individuals or teams working on improvement projects this breakout will help you think about how to maximise your contribution. The session will focus on how to have an effective coaching conversation to support, identify and deliver on improvement priorities. Illustrated with real examples, we will look at coaching proficiency, so that you can begin to develop knowledge in asking the right questions, listening deeply, assessing learning, and knowing when and how to give directed guidance.
Building a Resilient Work force

Personal and workforce wellbeing is important to us all and an important considertion for our public services and organisations who support children, families and communities. It is often said that if the workforce has good wellbeing, we are better placed to serve our children and families well. If you are thinking about approaches to help yourself and others in your work and want to explore ideas with colleagues, this breakout will be of interest to you. In this session we will illustrate an example of how one setting has developed an approach to support staff wellbeing and you will be given the opportunity to share ideas and discuss a variety of techniques.
Collaborating with Communities
If you want to improve local ownership and sustainability of improvement work that supports communites, then this breakout will be of interest to you. We will explore how co-production and community involvement adds value to your improvement work, and considers when to engage people in your improvement journey, how to achieve this so that it’s not tokenistic, and gives the project the best chance of sustained impact over time. This will be illustrated with real and practice examples, with an opportunity for you to consider how this can be applied in your setting.
Building Capacity and Capability for Quality Improvement
If you are thinking about how to build improvement capability this breakout will help you consider a number of opportunities. The collborative supports a variety of approaches available through NHS Education for Scotland programmes and our CYPIC developed programmes. Whether it be developing individuals; Scottish Improvement Leader (ScIL) or Scottish Coachilng and Leading Improvement Programme (SCLIP), or developing teams with a shared improvement focus; Quality Improvement Practicums, these opportunities are offered nationally, locally and even virtually. This breakout will give you an opportunity to explore options and reflect on development needs in your own context. You will hear directly from people who have benefitted from local and national support from CYPIC National team to build capacity and capability for improvement.
Language Meets Literacy LmL: a practicum approach for multiagency teams
If you want to learn how a team based learning approach is engaging multiple agencies to help break the intergenerational cycle of communication disadvantage, to support children's literacy acquisition and motor coordination, you should attend this session. In this breakout we will describe how the Language Meets Literacy Practicum works collaboratively with teams from across Scotland, supporting the use of improvement methods to impact on early language and literacy development. You will hear from health and education colleagues as they share their experinces and learning to date.
15:50 - 16:00TRANSITION TO MAIN HALLHall 2
16:00 - 17:00Plenary Session
Hall 2
17:00 - 17:05Summary of the day and closeHall 2

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Tel:0131 556 8400 or
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CYPIC@gov.scot