About Us

We employ a team of dedicated Improvement Advisors (IA) who work across Scotland to support local teams working in services for children, young people and their families.

We provide training and guidance on how to use Quality Improvement (QI) methodology, as outlined in the three-step improvement framework for Scotland’s Public Services.  QI is a low risk, low cost method that enables people to test, measure, evaluate and implement more effective and responsive ways of working, with the resources they have available.  It involves using a set path of steps to change something for the better and, being able to see clearly the benefit and impact of that change.

We also run national events called learning sessions where a range of practitioners and professionals gather to share information on the improvements they have made, and what they have learnt from the process.   You can find out more about our learning sessions here.

This helps to identify which improvements have made the biggest difference in tackling inequality and closing the poverty-related attainment gap. In many areas, there are examples of the most effective improvements being spread to more local services.

Contact us to find out how to get in touch with your local IA.

Contact Us
Scottish Government
Victoria Quay
Edinburgh EH6 6QQ